This accessibility statement applies to https://www.wolfsburg.de.
As a municipality, we strive to make our website and mobile applications accessible in accordance with the provisions of the Federal Disability Equality Act (BGG) and the Barrier-Free Information Technology Ordinance (BITV 2.0) implementing Directive (EU) 2019/882 of the European Parliament and of the Council.
The accessibility requirements are derived from paragraphs 3 (1) to (4) and 4 of BITV 2.0, which was issued on the basis of section 12d BGG.
This largely corresponds to the standard of the "Web Content Accessibility Guidelines 2.1" (WCAG 2.1 to Level AA).
Feedback and contact details
If you encounter barriers on our pages, miss something or want to point out errors or obstacles to us, please feel free to contact us by e-mail onlinekommunikation@stadt.wolfsburg.de, by phone 05361 28-1652
Preparation of the declaration
This declaration was updated on 15.03.2024. The assessment is based on a self-assessment. Based on this review, the website is only partially compliant with the aforementioned requirements due to the following points. Some content is not accessible.
PDF documents and forms
Not all PDF files on the website are accessible. In the future, newly posted files should be created in accessible version and older ones should be replaced by such.
Links
Links to external applications or web presences outside of www.wolfsburg.de may lead to content that is not accessible.
Videos
Not all videos have subtitles. Old files are not subtitled, but newly posted videos are posted with subtitles.
Sign language / easy language videos
There are currently no videos available in sign language on www.wolfsburg.de. The production of the first videos in sign language on various topics is planned from mid-2024. The same applies to translations into easy/simple language.
Eye-Able assistance software
On our website, we offer you the Eye-Able assistance software from Web Inclusion GmbH. This software is used to improve the accessibility of the website. By using Eye-Able, you can customize the web interface according to your own needs.
First steps |
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You can open EyeAble by clicking on the button shown on the right-hand side of the page. The corresponding menu can also be opened using the keyboard shortcut "ALT 1". All functions can also be controlled using the keyboard. For instructions, use the key combination "ALT F1". |
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| After clicking on the button, the menu with the display of the Eye-Able functions opens |
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| Basic information about the assistance software can be found at the top right by clicking on the symbol with the i |
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| After clicking on the symbol with the i, a window with the name "Info page" opens. There you will find FAQ help, mail support and an overview of shortcuts and tips |
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| By clicking on the "FAQ Help" button, you will be directed to the Eye-Able website. There you will find the Help Center |
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Explanation of the individual functions |
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Save settings: You have the option of saving all the individual settings you have made below. |
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Font size adjustment: Here you first have the option of setting the font size in levels from 1 to 15 so that it is easy for you to read |
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Advanced font size adjustment functions: By clicking on "More settings", you can use sliders to adjust the zoom, font size, line, word and character spacing, as well as text alignment |
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Contrast mode: Here you have the option of adjusting the font and background colors for optimum contrast
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Activate blue filter: Here you have the option of adjusting the color intensity to make it easier on the eyes |
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Night mode: With night mode, you set the contrast to a level that is easy on the eyes |
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Read website aloud: This screen reader reads out the website or individual content. It is operated using the mouse or keyboard |
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Color weakness: Here, all colors are adjusted by an algorithm to compensate for color weaknesses, such as a red-green weakness |
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Hide images: All images on the website or in this tool are hidden |
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More functions: Advanced settings such as automatic blue filter, a larger mouse pointer or switching off animations and sounds can be made here. |
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Reset everything: Of course, you also have the option of resetting all the settings you have made. Simply click on this button |
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Chatbot 115
The city of Wolfsburg uses a test version of chatbot 115 on the right-hand side of the homepage. The version used is only partially accessible. As soon as the test phase is completed and the chatbot is finally used, there will be an accessible version.
Audio files
Not all audio files have audio descriptions. Old audio files do not have audio descriptions. Newly posted files should have audio descriptions.
iFrames
iFrames are not integrated barrier-free
Arbitration
If you do not receive satisfactory answers from the above contact option, you can apply to the conciliation board, set up at the state representative for people with disabilities in Lower Saxony, to initiate conciliation proceedings in accordance with the Lower Saxony Disability Equality Act (NBGG).
The conciliation board according to section 9 d NBGG has the task of settling disputes between people with disabilities and public bodies of the state of Lower Saxony, on the subject of accessibility in IT. The conciliation procedure is free of charge. No legal counsel needs to be involved.
You can contact the conciliation office directly at:
Phone: 0511 120-4010
E-mail: schlichtungsstelle@ms.niedersachsen.de