E-payment
In order to improve the service for citizens, the City of Wolfsburg is gradually introducing e-payment - electronic payment in online procedures.
E-payment is suitable for services in which the administrative service is usually only provided after payment and the amount of the fee is fixed in advance.
With e-payment, online applications can be processed completely digitally, without the need for a further visit to the town hall or subsequent charging.
In the background, the online application with the payment confirmation is automatically forwarded to the specialist procedure and can be processed directly here. This shortens processing times.
In the case of automated queries such as information from the population register, you even receive the required information in digital form directly after payment.
What payment methods are offered?
The City of Wolfsburg offers the following electronic payment methods:
- giropay
- PayPal
- Credit card payment via Visa and Mastercard
For which online services is e-payment already available?
You can already use the following online services with e-payment:
- Online civil register information (Olmera)
- Online document request (marriage, birth, civil partnership and death certificates)
- Contribution system (certificate of development contribution, deletion permit)
How exactly does the electronic payment process work at the City of Wolfsburg?
The City of Wolfsburg uses the electronic payment platform pmPayment of the company GovConnect GmbH. To use e-payment, you need an active user account with PayPal or a valid Visa or MasterCard. If your credit institution supports giropay, you can also pay with giropay via your online banking access.
1. forwarding to the payment platform
As part of the online application, you will be redirected to the so-called paypage of the payment platform. Here, your personal data and the payment information from the requested service are already pre-filled.
2. select payment method
As you know it from many online sales platforms, you select the payment method. For payment, you will be redirected to the page of the respective payment provider, for example Paypal. Here you log in with your known access data.
3. payment confirmation
If the payment was successful, you will receive a confirmation. Depending on the settings you have chosen, you may also receive a payment confirmation from the payment provider. You will then either receive the requested information directly online or you can end the process as soon as you are shown that your online application has been successfully forwarded to the City of Wolfsburg for processing.
City of Wolfsburg
Porschestrasse 49
38440 Wolfsburg
Telephone: 05361 28-1234
Fax: 05361 28-1500
E-mail: servicecenter@stadt.wolfsburg.de