Help for Ukraine

The State Reception Authority of Lower Saxony (LAB) distributes Ukrainian refugees to the municipalities of Lower Saxony.

The distribution is based on the Königstein Key - with an estimated 1 million refugees, Wolfsburg would have to take in 1,500 people.

Registration only takes place if the refugees express a need for protection, in particular if they request assistance in the form of accommodation and social benefits.

Persons who do not require benefits within the scope of visa-free entry or the regulation on permitted residence pursuant to Section 99 of the Residence Act are only registered with a request for protection pursuant to Section 24 of the Residence Act.

Registration of refugees is done by appointment at the Foreigners' Registration Office.

Appointment:

E-mail to the Foreigners' Registration Office

Address:

City of Wolfsburg
City Hall A
Porschestrasse 49
38440 Wolfsburg

This is followed by registration at the Residents' Registration Office.

Making an appointment:

Online appointment
Telephone: 115

Address:

City of Wolfsburg
City Hall B
Room 015
Porschestrasse 49
38440 Wolfsburg

Please bring an interpreter with you to the registration.

When applying for the residence permit, a fictitious certificate is issued, which serves as proof of legal residence in Germany.

Both the fictitious certificate and the subsequent residence title are restricted to the area of the city of Wolfsburg.

A change of residence is then no longer permitted.

All unaccompanied minors belong to the care area of the Youth Welfare Office and must be reported there immediately.

The Social Services Department in the Youth Division takes care of the admission and care of unaccompanied minor aliens (UMA). They are accompanied in all areas of life and are usually cared for in special inpatient youth facilities run by independent youth welfare organizations.

Contact:

City of Wolfsburg
Youth Division
Department of Social Services
Pestalozziallee 1a
38440 Wolfsburg

Opening hours:

Monday: 08:30 - 16:30 hrs
Tuesday: 08:30 - 16:30 hrs
Wednesday: 08:30 - 12:00 o'clock
Thursday: 08:30 - 17:30 o'clock
Friday: 08:30 - 12:00 o'clock

Open office hours:

Tuesday: 08:30 - 16:30 hrs.
Thursday: 08:30 - 17:30 hrs

In urgent cases, you can reach the on-call service of the Social Services Department outside of service hours, 365 days a year, via the

Wolfsburg Police
Heßlinger Street 27
38440 Wolfsburg

Phone: 05361 4646215
Telephone: 05361 28-2827
E-mail to Entrance Management

The arrival center in Heinenkamp serves as the first point of contact.

The people are first accommodated in municipal accommodation. Subsequently, if possible, they are placed in housing as accommodation. The city takes care of allocation and renting.

Wolfsburg's housing associations Neuland and Volkswagen Immobilien provide support and housing for the city.

Refugees can apply for financial assistance from the social welfare office.

Basic benefits under the Asylum Seekers' Benefits Act (Asylbewerberleistungsgesetz) include, in particular, covering the needs for food, accommodation, heating, clothing, health care and household durables and consumer goods. (Accommodation and heating only in the case of decentralized accommodation - self-rented living space).

In addition, benefits are granted to cover the personal needs of daily life as well as benefits in case of illness.

In the event of illness, the medical and dental services required for the treatment of acute illnesses and pain conditions, including the provision of medicines and dressings, are granted in accordance with Section 4 of the Asylum Seekers' Benefits Act.

If you would like to rent an apartment and receive social welfare benefits, then please take into account that only adequate housing is taken over by the social welfare office. Adequacy depends on the number of persons, the size of the apartment and the rent:

Persons Apartment size Rent
1 50 square meters 540,10 Euro
2 60 square meters 654,50 Euro
3 75 square meters 778,80 Euro
4 85 square meters 907,50 Euro
5 95 square meters 1.038,40 Euro
6 105 square meters 1.163,80 Euro
7 115 square meters 1.289,20 Euro
8 125 square meters 1.414,60 Euro
9 135 square meters 1.540,00 Euro
10 145 square meters 1.665,40 Euro
11 155 square meters 1.790,80 Euro
12 165 square meters 1.916,20 Euro

Before you rent an apartment, please have the rental certificate filled out and present it to your* responsible case worker.

You will be registered as a war-displaced person at the Aliens' Registration Office. After your data has been recorded there, you will receive a residence permit for two years.

With this residence permit you are allowed to work. However, you are generally not allowed to move to another city. You must live in Wolfsburg.

Contact:

E-mail the Foreigners' Registration Office

Appointment:

Telephone: 115

The Jobcenter Wolfsburg offers refugees advice and support on the path to recognition of their qualifications.

Contact:

Iwona Lubanska
Phone: 05361 4649-379
E-mail to Ms. Lubanska

Olga Abramchenko
phone: 05361 4649-255
E-mail to Ms. Abramchenko

E-mail to the collective mailbox

Refugees or asylum seekers living in shared accommodation are exempt from the broadcasting fee.

Germany has independent radio, television and online services from ARD, ZDF and Deutschlandradio. They report free of economic and political influences. For this, all people pay money together. This is called a broadcasting fee.

One person per home must pay the broadcasting fee.

Some people can be exempted from paying. For example, if they receive benefits under the Asylum Seekers' Benefits Act or other social benefits. An application must be submitted for exemption from the broadcasting fee.

Yes. In Germany, all children are required to attend school from the age of 6. As soon as you have registered in Wolfsburg, your children must attend school. We would like to explain to you how your child can obtain a school place.

Please do not register with a school yourself. You can obtain a school place through the central school counseling service of the city of Wolfsburg.

Please fill out the form and hand it in at the City Hall of Wolfsburg. The colleagues of the school counseling will contact you. Together we will look for a school place for your child.

Children in the 1st - 4th grade

Children between the ages of 6 and 10 attend an elementary school. It is possible to register your child for the all-day program and the joint lunch. Participation in the all-day program is free of charge. The costs for lunch can be covered by the social welfare office. You can apply for this at the Social Welfare Office with your responsible contact person.

Children and adolescents from the 5th grade

Children and young people from the 5th grade onwards attend a secondary school. But before your child attends a school, you will receive an invitation from the Step-by-Step project. The colleagues will ask you for an interview: they will talk to you about the previous schools and your child's language skills. Together with you we will find a suitable school for your child.

As a rule, we offer all children between the ages of 11 and 18 the chance to participate in the Step-by-Step project. This project gives the opportunity to arrive in peace and to get to know the German school system. Support in language acquisition is also offered, as well as psychological support if needed. The length of stay in the project varies and is determined individually for each child. Afterwards, your child will transfer to a secondary school.

In Germany, there are different types of secondary schools. At the respective schools, all school-leaving qualifications can be acquired and admission to the gymnasiale Oberstufe can be obtained. In Wolfsburg, the Gymnasien, the Gesamtschulen and the Berufliche Gymnasien offer a gymnasiale Oberstufe with grades 11 to 13. The Abitur (general higher education entrance qualification) can be obtained here. It is possible to transfer there after the 10th grade.

Contact:

Mrs. Deutges
Mrs. Zadvornova

phone: 05361 28-1129
E-mail to the school counseling

Opening hours:

Monday: 08:30 - 16:30
Tuesday: 08:30 - 16:30
Wednesday: 08:30 - 12:00 o'clock
Thursday: 08:30 - 17:30 hrs
Friday: 08:30 - 12:00 hrs

The Youth Development Department of the Youth Division offers children from the age of 6, adolescents and young adults in Wolfsburg a wide range of opportunities for active leisure activities. The offers are mostly free of charge and children and young people can have a say in what is done in many places.

We want to "give youth space"!

Baby Visiting Service

The Baby Visiting Service is a free outreach counseling service for families with newborns.

Contact:

City of Wolfsburg
Youth Division
Prevention Department
Early Help
Seilerstraße 3
38440 Wolfsburg

Phone: 0151 72605963 or 0151 72109387
E-mail to the Baby Visiting Service

Opening hours:

Monday: 08:30 - 16:30 h
Tuesday: 08:30 - 16:30
Wednesday: 08:30 - 12:00
Thursday: 08:30 - 17:30
Friday: 08:30 - 12:00 o'clock

Family support

Family support is a free counseling service during pregnancy and the first year of the baby's life, and beyond if needed.
Accompaniment, support and advice Around the baby and the new life situation.

Contact:

City of Wolfsburg
Youth Division
Prevention Department
Early help
Seilerstraße 3
38440 Wolfsburg

Phone: 0151 72109387
E-mail to Mrs. Langer

Opening hours:

Monday: 08:30 - 16:30 h
Tuesday: 08:30 - 16:30 o'clock
Wednesday: 08:30 - 12:00 o'clock
Thursday: 08:30 - 17:30 hrs
Friday: 08:30 - 12:00 hrs

The staff of the Early Childhood Education department advise and support refugees on all aspects of child day care, parental contributions, support in day care and parental allowance.

Contact:

City of Wolfsburg
Youth Division
Early Childhood Education Department
Child Day Care
Pestalozziallee 1a
38440 Wolfsburg

Phone: 05361 28-2824
E-mail to the child day care

Opening hours:

Monday, Tuesday, Thursday: 08:30 - 16:30 hrs
Wednesday, Friday: 08:30 - 12:00 o'clock

The vaccination center at CongressPark Wolfsburg offers vaccinations for refugees from Ukraine. The offer is aimed at children and adults who have no or incomplete vaccination protection against tetanus/diphtheria/pertussis/poliomyelitis or measles/mumps/rubella. It is urgent to note that, according to the state health department, a lack of vaccination documentation is equated to being "unvaccinated."

Vaccination against measles/mumps and rubella is especially important for children and adolescents, because according to the Measles Protection Act, they must provide proof of measles protection before attending daycare facilities and schools.

When and where is the vaccination?

Vaccination center CongressPark
Heinrich-Heine-Strasse
38440 Wolfsburg

Monday - Friday: 13:00 - 15:00 hrs
It is not necessary to make an appointment in advance; there may be waiting times.

Which vaccinations are offered?

• Combination vaccinations against tetanus, diphtheria, pertussis and poliomyelitis
  Boostrix Polio® vaccine
  from 3 years

• Combination vaccinations against measles, mumps and rubella
  Priorix Tetra® vaccine
  from 9 months

Here, refugees can get vaccinated against COVID-19:

Vaccination Center CongressPark
Klieverhagen 50
38440 Wolfsburg

Monday - Friday: 09:00 - 19:00 hrs.
Vaccination is possible without an appointment.

From 01.06. to 31.08.2022, it is possible for refugees to purchase a 9 Euro ticket.

People who speak Ukrainian or Russian and would like to help interpret, please fill out the form.

They will then be contacted if needed.

The Volkshochschule Wolfsburg offers German language courses.

Persons who are interested in a German course, please fill out the Language Course Interest Form and send it to:

by e-mail to the VHS

or

by mail to

City of Wolfsburg
Bildungshaus/VHS Wolfsburg
Hugo-Junkers-Weg 5
38440 Wolfsburg

The Volkshochschule will then contact the persons in a timely manner.

Offers of support from the public can now be posted on the online marketplace.

The city warns against dubious fundraisers. "Anyone who wants to donate should turn to the reputable aid organizations," advises city councilor Monika Müller. "Only then is it guaranteed that your donations will reach where they are needed."

Due to the large number of offers of help, it was and is unfortunately not possible to check all offers and provide timely feedback. So that you do not have to wait, our new digital platform now offers a possibility to meet more quickly with refugees from Ukraine or volunteers who care for individuals and families:

https://mein.wolfsburg.de/ukrainehilfe/

The online marketplace Ukrainehilfe offers the possibility to quickly and easily place offers, including an offer of housing. In this way, people looking for living space can unbureaucratically search out offers that might suit them and directly contact you as the offeror.

Counseling for volunteers in the context of children, adolescents and families at the educational counseling center:

Wolfsburg citizens who volunteer to accompany refugees or have taken in families as host families have the following counseling hours at their disposal

Mondays: 16:00 - 18:00
Thursdays: 13:30 - 15:00 hrs

Pre-registration via the office (phone: 05361 28-1161) would be desirable to reduce waiting times.

Counseling for volunteers with the target group of adults is provided by the Health Division:

Social Psychiatric Service
Open office hours: Thursday: 14:00 - 17:00 h
Telephone: 05361 28-2040

In addition, there are offers for free online training for volunteers in refugee work from the Network for Traumatized Refugees in Lower Saxony e. V. (NTFN).

E-mail to the NTFN

The city of Wolfsburg asks citizens to refrain from privately organized transfers of Ukrainian refugees to Wolfsburg.

Journeys to the war zone are too dangerous, also transports from the border regions should be left to the experienced refugee aid organizations. Care and accommodation in the municipalities can be organized in the best possible way for the refugees if it is coordinated.

Here, the city of Wolfsburg is working closely with the State Reception Authority of Lower Saxony (LAB), which has been assigning Ukrainian refugees to the municipalities since this week.

With centralized allocation by the LAB, it is possible to allocate accommodations according to need, so that a more timely and uncomplicated allocation can take place. This means that refugees can be offered safe accommodation more quickly, where they can recover from their terrible experiences.

Currently, various areas of the city administration are working under high pressure together with the aid organizations to create both short-term and long-term accommodation options.