Help for Ukraine

• How are the refugees distributed among the municipalities?

  The State Reception Authority of Lower Saxony (LAB) distributes Ukrainian refugees to the municipalities of Lower Saxony.

  The distribution is based on the Königstein Key - with an estimated 1 million refugees, Wolfsburg would have to take in 1,500 people.

  
  

• Do refugees have to register?

  Registration only takes place if the refugees express a need for protection, in particular if they request assistance in the form of accommodation and social benefits.

  Persons who do not require benefits within the scope of visa-free entry or the regulation on permitted residence pursuant to Section 99 of the Residence Act are only registered with a request for protection pursuant to Section 24 of the Residence Act.

• Where do refugees need to register and sign in?

  Registration of refugees is done by appointment at the Foreigners' Registration Office.

  Appointment:

  E-mail to the Foreigners' Registration Office

  Address:

  City of Wolfsburg
  City Hall A
  Porschestrasse 49
  38440 Wolfsburg

  ---

  This is followed by registration at the Residents' Registration Office.

  Making an appointment:

  Online appointment
  Telephone: 115

  Address:

  City of Wolfsburg
  City Hall B
  Room 015
  Porschestrasse 49
  38440 Wolfsburg

  Please bring an interpreter with you to the registration.

• Can refugees move to another community after registration?

  When applying for the residence permit, a fictitious certificate is issued, which serves as proof of legal residence in Germany.

  Both the fictitious certificate and the subsequent residence title are restricted to the area of the city of Wolfsburg.

  A change of residence is then no longer permitted.

• Where must unaccompanied minor refugees be registered?

  All unaccompanied minors belong to the care area of the Youth Welfare Office and must be reported there immediately.

  The Social Services Department in the Youth Division takes care of the admission and care of unaccompanied minor aliens (UMA). They are accompanied in all areas of life and are usually cared for in special inpatient youth facilities run by independent youth welfare organizations.

  Contact:

  City of Wolfsburg
  Youth Division
  Department of Social Services
  Pestalozziallee 1a
  38440 Wolfsburg

  Opening hours:

  Monday: 08:30 - 16:30 hrs
  Tuesday: 08:30 - 16:30 hrs
  Wednesday: 08:30 - 12:00 o'clock
  Thursday: 08:30 - 17:30 o'clock
  Friday: 08:30 - 12:00 o'clock

  Open office hours:
  
  Tuesday: 08:30 - 16:30 hrs.
  Thursday: 08:30 - 17:30 hrs

  In urgent cases, you can reach the on-call service of the Social Services Department outside of service hours, 365 days a year, via the

  Wolfsburg Police
  Heßlinger Street 27
  38440 Wolfsburg

  Phone: 05361 4646215
  Telephone: 05361 28-2827
  E-mail to Entrance Management

• Where will the arriving refugees be accommodated in Wolfsburg?

  The arrival center in Heinenkamp serves as the first point of contact.

  The people are first accommodated in municipal accommodation. Subsequently, if possible, they are placed in housing as accommodation. The city takes care of allocation and renting.

  Wolfsburg's housing associations Neuland and Volkswagen Immobilien provide support and housing for the city.

• Where do refugees get financial support?

  Refugees can apply for financial assistance from the social welfare office.

• What services are covered by the social welfare office?

  Basic benefits under the Asylum Seekers' Benefits Act (Asylbewerberleistungsgesetz) include, in particular, covering the needs for food, accommodation, heating, clothing, health care and household durables and consumer goods. (Accommodation and heating only in the case of decentralized accommodation - self-rented living space).

  In addition, benefits are granted to cover the personal needs of daily life as well as benefits in case of illness.

  In the event of illness, the medical and dental services required for the treatment of acute illnesses and pain conditions, including the provision of medicines and dressings, are granted in accordance with Section 4 of the Asylum Seekers' Benefits Act.

• Change of legal entity as of June 1, 2022
  • Presentation "Change of legal status of Ukrainian displaced persons to SGB II".
• What does adequate housing mean in the context of welfare benefits?

  If you would like to rent an apartment and receive social welfare benefits, then please take into account that only adequate housing is taken over by the social welfare office. Adequacy depends on the number of persons, the size of the apartment and the rent:

  Persons Apartment size Rent
  1 50 square meters 540,10 Euro
  2 60 square meters 654,50 Euro
  3 75 square meters 778,80 Euro
  4 85 square meters 907,50 Euro
  5 95 square meters 1.038,40 Euro
  6 105 square meters 1.163,80 Euro
  7 115 square meters 1.289,20 Euro
  8 125 square meters 1.414,60 Euro
  9 135 square meters 1.540,00 Euro
  10 145 square meters 1.665,40 Euro
  11 155 square meters 1.790,80 Euro
  12 165 square meters 1.916,20 Euro

  Before you rent an apartment, please have the rental certificate filled out and present it to your* responsible case worker.

  • Rent certificate
• Are refugees allowed to work in Germany?

  You will be registered as a war-displaced person at the Aliens' Registration Office. After your data has been recorded there, you will receive a residence permit for two years.

  With this residence permit you are allowed to work. However, you are generally not allowed to move to another city. You must live in Wolfsburg.

  Contact:

  E-mail the Foreigners' Registration Office

  Appointment:

  Telephone: 115

  • Online scheduling

  More information

  • Leaflet for war refugees from Ukraine | Working in Lower Saxony/Germany
  • Flyer "Consulting opportunities
  • Contact Employment Agency
• Where can refugees get advice on the recognition of their degree?

  The Jobcenter Wolfsburg offers refugees advice and support on the path to recognition of their qualifications.

  Contact:

  Iwona Lubanska
  Phone: 05361 4649-379
  E-mail to Ms. Lubanska

  Olga Abramchenko
  phone: 05361 4649-255
  E-mail to Ms. Abramchenko

  E-mail to the collective mailbox

  • Further information from the Wolfsburg Job Center
• Do refugees or asylum seekers have to pay broadcasting fees?

  Refugees or asylum seekers living in shared accommodation are exempt from the broadcasting fee.

  Germany has independent radio, television and online services from ARD, ZDF and Deutschlandradio. They report free of economic and political influences. For this, all people pay money together. This is called a broadcasting fee.

  One person per home must pay the broadcasting fee.

  Some people can be exempted from paying. For example, if they receive benefits under the Asylum Seekers' Benefits Act or other social benefits. An application must be submitted for exemption from the broadcasting fee.

  • Flyer "Information on the broadcasting fee for asylum seekers and persons entitled to asylum".
  • Further information on the broadcasting fee

• Who helps with parenting issues?

  Educational Counseling

  The Educational Counseling Center provides counseling on parenting issues, child development issues, anxiety/behavioral problems, clarification and coping with personal and family problems.

  Contact:

  City of Wolfsburg
  Youth Division
  Counseling Department
  Educational counseling center Wolfsburg
  Braunschweiger Street 12
  38440 Wolfsburg

  Telephone: 05361 28-1161
  E-mail to the educational counsel ing center

  • More information on educational counseling

  Opening hours:

  Monday: 08:30 - 18:00
  Tuesday: 08:30 - 16:30
  Wednesday: 08:30 - 14:30
  Thursday: 08:30 - 17:30
  Friday: 08:30 - 12:00 o'clock

  Open office hours:

  Monday: 16:00 - 18:00 hrs.
  Thursday: 11:00 - 12:00 o'clock

  Social services

  Contact:

  City of Wolfsburg
  Youth Division
  Department of Social Services
  Pestalozziallee 1a
  38440 Wolfsburg

  Opening hours:

  Monday: 08:30 - 16:30 h
  Tuesday: 08:30 - 16:30 hrs
  Wednesday: 08:30 - 12:00 o'clock
  Thursday: 08:30 - 17:30 o'clock
  Friday: 08:30 - 12:00 o'clock

  Open office hours:

  Tuesday: 08:30 - 16:30 hrs.
  Thursday: 08:30 - 17:30 hrs

  In urgent cases, you can reach the on-call service of the Social Services Department outside of service hours, 365 days a year, via the

  Wolfsburg Police
  Heßlinger Street 27
  38440 Wolfsburg

  Phone: 05361 4646215
  Telephone: 05361 28-2827
  E-Mail to the entrance management

• Do refugee Ukrainian children have to go to school in Germany?

  Yes. In Germany, all children are required to attend school from the age of 6. As soon as you have registered in Wolfsburg, your children must attend school. We would like to explain to you how your child can obtain a school place.

  Please do not register with a school yourself. You can obtain a school place through the central school counseling service of the city of Wolfsburg.
  
  Please fill out the form and hand it in at the City Hall of Wolfsburg. The colleagues of the school counseling will contact you. Together we will look for a school place for your child.

  Children in the 1st - 4th grade

  Children between the ages of 6 and 10 attend an elementary school. It is possible to register your child for the all-day program and the joint lunch. Participation in the all-day program is free of charge. The costs for lunch can be covered by the social welfare office. You can apply for this at the Social Welfare Office with your responsible contact person.

  Children and adolescents from the 5th grade

  Children and young people from the 5th grade onwards attend a secondary school. But before your child attends a school, you will receive an invitation from the Step-by-Step project. The colleagues will ask you for an interview: they will talk to you about the previous schools and your child's language skills. Together with you we will find a suitable school for your child.

  As a rule, we offer all children between the ages of 11 and 18 the chance to participate in the Step-by-Step project. This project gives the opportunity to arrive in peace and to get to know the German school system. Support in language acquisition is also offered, as well as psychological support if needed. The length of stay in the project varies and is determined individually for each child. Afterwards, your child will transfer to a secondary school.

  In Germany, there are different types of secondary schools. At the respective schools, all school-leaving qualifications can be acquired and admission to the gymnasiale Oberstufe can be obtained. In Wolfsburg, the Gymnasien, the Gesamtschulen and the Berufliche Gymnasien offer a gymnasiale Oberstufe with grades 11 to 13. The Abitur (general higher education entrance qualification) can be obtained here. It is possible to transfer there after the 10th grade.

  Contact:

  Mrs. Deutges
  Mrs. Zadvornova

  phone: 05361 28-1129
  E-mail to the school counseling

  Opening hours:

  Monday: 08:30 - 16:30
  Tuesday: 08:30 - 16:30
  Wednesday: 08:30 - 12:00 o'clock
  Thursday: 08:30 - 17:30 hrs
  Friday: 08:30 - 12:00 hrs

• Where are there offers for children and young people?

  The Youth Development Department of the Youth Division offers children from the age of 6, adolescents and young adults in Wolfsburg a wide range of opportunities for active leisure activities. The offers are mostly free of charge and children and young people can have a say in what is done in many places.

  We want to "give youth space"!

  • Flyer "Offers for children (6 - 12 years)".
  • Flyer "Offers for young people
  • YouthSpaceGiving
  • Facebook channel "JugendRaumGeben
  • Instagram channel "JugendRaumGeben

  Contact:

  Email youth development.

  For mothers/grandmothers with younger children (1 to 6 years), the multi-generation house offers a toddler group.

• Where can pregnant women get support?

  Baby Visiting Service

  The Baby Visiting Service is a free outreach counseling service for families with newborns.

  Contact:

  City of Wolfsburg
  Youth Division
  Prevention Department
  Early Help
  Seilerstraße 3
  38440 Wolfsburg

  Phone: 0151 72605963 or 0151 72109387
  E-mail to the Baby Visiting Service

  Opening hours:

  Monday: 08:30 - 16:30 h
  Tuesday: 08:30 - 16:30
  Wednesday: 08:30 - 12:00
  Thursday: 08:30 - 17:30
  Friday: 08:30 - 12:00 o'clock

  ---

  Family support

  Family support is a free counseling service during pregnancy and the first year of the baby's life, and beyond if needed.
  Accompaniment, support and advice Around the baby and the new life situation.

  Contact:

  City of Wolfsburg
  Youth Division
  Prevention Department
  Early help
  Seilerstraße 3
  38440 Wolfsburg

  Phone: 0151 72109387
  E-mail to Mrs. Langer

  Opening hours:

  Monday: 08:30 - 16:30 h
  Tuesday: 08:30 - 16:30 o'clock
  Wednesday: 08:30 - 12:00 o'clock
  Thursday: 08:30 - 17:30 hrs
  Friday: 08:30 - 12:00 hrs

• Where can refugees get information about day care?

  The staff of the Early Childhood Education department advise and support refugees on all aspects of child day care, parental contributions, support in day care and parental allowance.

  Contact:

  City of Wolfsburg
  Youth Division
  Early Childhood Education Department
  Child Day Care
  Pestalozziallee 1a
  38440 Wolfsburg

  Phone: 05361 28-2824
  E-mail to the child day care

  Opening hours:

  Monday, Tuesday, Thursday: 08:30 - 16:30 hrs
  Wednesday, Friday: 08:30 - 12:00 o'clock

  • FAQs for parents from Ukraine - day care for children aged 0 - 6 years
  • Information flyer "Childcare for children from the age of 1: Child daycare" (Bundesverband für Kindertagespflege)
  • Project bridge
• Children's rights and best interests
  • Fact Sheet "Talking to Children about War
  • Fact sheet "After the crisis: children help to heal".
  • Age-appropriate trauma response fact sheet.

• What vaccinations are offered to refugees?

  The vaccination center at CongressPark Wolfsburg offers vaccinations for refugees from Ukraine. The offer is aimed at children and adults who have no or incomplete vaccination protection against tetanus/diphtheria/pertussis/poliomyelitis or measles/mumps/rubella. It is urgent to note that, according to the state health department, a lack of vaccination documentation is equated to being "unvaccinated."

  Vaccination against measles/mumps and rubella is especially important for children and adolescents, because according to the Measles Protection Act, they must provide proof of measles protection before attending daycare facilities and schools.

  When and where is the vaccination?

  Vaccination center CongressPark
  Heinrich-Heine-Strasse
  38440 Wolfsburg

  Monday - Friday: 13:00 - 15:00 hrs
  It is not necessary to make an appointment in advance; there may be waiting times.

  Which vaccinations are offered?

  • Combination vaccinations against tetanus, diphtheria, pertussis and poliomyelitis
    Boostrix Polio® vaccine
    from 3 years

  • Combination vaccinations against measles, mumps and rubella
    Priorix Tetra® vaccine
    from 9 months

• Where can refugees get vaccinated against Corona?

  Here, refugees can get vaccinated against COVID-19:

  Vaccination Center CongressPark
  Klieverhagen 50
  38440 Wolfsburg

  Monday - Friday: 09:00 - 19:00 hrs.
  Vaccination is possible without an appointment.

  • ІНФОРМАЦІЙНИЙ СПИСОК Для вакцинації проти COVID-19
• Where are Corona test centers and Corona vaccination stations located in Wolfsburg?

  • Map testing and vaccination centers
• Where can I find information about tuberculosis?
  • Leaflet "Tuberculosis" | листівка туберкульоз

• Use of public transport

  From 01.06. to 31.08.2022, it is possible for refugees to purchase a 9 Euro ticket.

  • Information about the 9-Euro-Ticket

• Information Part A for Ukrainian drivers entering Germany with their vehicle for the first time
• Information Part B for Ukrainian drivers who drive their vehicle in Germany for more than one year

• A companion for life in Germany | Путівник до життя у Німеччині
  • A companion for life in Germany | Путівник до життя у Німеччині
• Where can I get in touch if I want to help interpret?

  People who speak Ukrainian or Russian and would like to help interpret, please fill out the form.

  They will then be contacted if needed.

  • Volunteer Ukraine Help Form
• Where can refugees learn German?

  The Volkshochschule Wolfsburg offers German language courses.

  Persons who are interested in a German course, please fill out the Language Course Interest Form and send it to:

  by e-mail to the VHS

  or

  by mail to

  City of Wolfsburg
  Bildungshaus/VHS Wolfsburg
  Hugo-Junkers-Weg 5
  38440 Wolfsburg

  The Volkshochschule will then contact the persons in a timely manner.

  • Language Course Interest Sheet

  Online German courses

  • German courses in the vhs learning portal (task description in Russian and other languages)
  • Learn German for free with Deutsche Welle
  • App Deutschtrainer A1 of the Goethe-Institut
  • Refugee Phrase Book (Russian)
  • Online platform Learn German (Baden-Württemberg) (Russian)
  • German booklet for learning German (Russian)

• How can I help and where can I get in touch?

  Offers of support from the public can now be posted on the online marketplace.

  • Online marketplace
• How can I recognize serious offers of help?

  The city warns against dubious fundraisers. "Anyone who wants to donate should turn to the reputable aid organizations," advises city councilor Monika Müller. "Only then is it guaranteed that your donations will reach where they are needed."

• I can offer housing for Ukrainian refugees. Who should I report this to?

  Due to the large number of offers of help, it was and is unfortunately not possible to check all offers and provide timely feedback. So that you do not have to wait, our new digital platform now offers a possibility to meet more quickly with refugees from Ukraine or volunteers who care for individuals and families:

  https://mein.wolfsburg.de/ukrainehilfe/
  
  The online marketplace Ukrainehilfe offers the possibility to quickly and easily place offers, including an offer of housing. In this way, people looking for living space can unbureaucratically search out offers that might suit them and directly contact you as the offeror.

• What counseling services are available for volunteers?

  Counseling for volunteers in the context of children, adolescents and families at the educational counseling center:

  Wolfsburg citizens who volunteer to accompany refugees or have taken in families as host families have the following counseling hours at their disposal

  Mondays: 16:00 - 18:00
  Thursdays: 13:30 - 15:00 hrs

  Pre-registration via the office (phone: 05361 28-1161) would be desirable to reduce waiting times.

  ---

  Counseling for volunteers with the target group of adults is provided by the Health Division:

  Social Psychiatric Service
  Open office hours: Thursday: 14:00 - 17:00 h
  Telephone: 05361 28-2040

  ---

  In addition, there are offers for free online training for volunteers in refugee work from the Network for Traumatized Refugees in Lower Saxony e. V. (NTFN).

  E-mail to the NTFN

  • Further information on the website of the NTFN
• How can I bring my family here from Ukraine?

  The city of Wolfsburg asks citizens to refrain from privately organized transfers of Ukrainian refugees to Wolfsburg.

  Journeys to the war zone are too dangerous, also transports from the border regions should be left to the experienced refugee aid organizations. Care and accommodation in the municipalities can be organized in the best possible way for the refugees if it is coordinated.

  Here, the city of Wolfsburg is working closely with the State Reception Authority of Lower Saxony (LAB), which has been assigning Ukrainian refugees to the municipalities since this week.

  With centralized allocation by the LAB, it is possible to allocate accommodations according to need, so that a more timely and uncomplicated allocation can take place. This means that refugees can be offered safe accommodation more quickly, where they can recover from their terrible experiences.

  Currently, various areas of the city administration are working under high pressure together with the aid organizations to create both short-term and long-term accommodation options.

• Further information on the social psychiatric service

Baby Visiting Service

• More information about SOLWODI
• More information about Cobra

• Flyer "Contact points and things to know for refugees from Ukraine".
• Everything at a Glance - The Youth Business Unit" brochure