Aid for Ukraine

• How are the refugees distributed among the municipalities?

  The State Reception Authority of Lower Saxony (LAB) distributes Ukrainian refugees to the municipalities of Lower Saxony.

  The distribution is based on the Königstein Key - with an estimated 1 million refugees, Wolfsburg would have to take in 1,500 people.

• Do refugees have to register?

  Registration only takes place if the refugees express a need for protection, in particular if they request assistance in the form of accommodation and social benefits.

  Persons who do not require benefits within the scope of visa-free entry or the regulation on permitted stay according to Section 99 of the Residence Act are only registered with an application for protection according to Section 24 of the Residence Act.

• Where do refugees have to register and sign in?

  The registration of refugees takes place after making an appointment at the Foreigners' Registration Office.

  Appointment:

  Email: auslaenderstelle@stadt.wolfsburg.de

  Address:

  City of Wolfsburg
  City Hall A
  Porschestrasse 49
  38440 Wolfsburg

  ---

  Subsequently, registration takes place at the Residents' Registration Office.

  Appointment:

  Online appointment booking
  Phone: 115

  Address:

  City of Wolfsburg
  City Hall B
  Room 015
  Porschestrasse 49
  38440 Wolfsburg

  Please bring an interpreter with you to the registration.

• Can refugees move to another municipality after registration?

  When applying for a residence permit, a fictitious certificate is issued which serves as proof of legal residence in Germany.

  Both the fictitious certificate and the subsequent residence title are restricted to the area of the city of Wolfsburg.

  A change of residence is then no longer permitted.

• Where must unaccompanied minor refugees be registered?

  All unaccompanied minors belong to the care area of the Youth Welfare Office and must be reported there immediately.

  The Social Services Department in the Youth Division takes care of the reception and care of unaccompanied minor aliens (UMA). They are accompanied in all areas of life and are usually cared for in special inpatient youth facilities run by independent youth welfare organizations.

  Contact:

  City of Wolfsburg
  Youth Division
  Department of Social Services

  Pestalozziallee 1a
  38440 Wolfsburg

  Consultation hours:

  Monday: 08:30 - 16:30
  Tuesday: 08:30 - 16:30
  Wedneyday: 08:30 - 12:00
  Thursday: 08:30 - 17:30
  Friday: 08:30 - 12:00

  Open consultation hour:

  Tuesday: 08:30 - 16:30
  Thursday: 08:30 - 17:30

  In urgent cases you can reach the on-call service of the Social Services Department outside of service hours, 365 days a year, via

  Wolfsburg Police
  Heßlinger Street 27
  38440 Wolfsburg

  Phone: 05361 4646215
  Phone: 05361 28-2827
  Email: ema@stadt.wolfsburg.de

• Where will the arriving refugees be accommodated in Wolfsburg?

  The arrival center in Heinenkamp serves as the first point of contact.

  The people are first accommodated in municipal accommodation. Then, if possible, they are placed in residential accommodation. The city takes care of allocation and renting.

  The Wolfsburg housing associations Neuland and Volkswagen Immobilien provide support and housing for the city.

• Where do refugees get financial support?

  Refugees can apply for financial support from the social welfare office.

• Which services are covered by the social welfare office?

  The basic benefits under the Asylum Seekers' Benefits Act include, in particular, covering the needs for food, accommodation, heating, clothing, health care and household durables and consumer goods. (Accommodation and heating only in the case of decentralised accommodation - self-rented accommodation).

  In addition, benefits are granted to cover the personal needs of daily life as well as benefits in case of illness.

  In the event of illness, the medical and dental benefits required for the treatment of acute illnesses and pain conditions, including the provision of medicines and dressings, are granted in accordance with Section 4 of the Asylum Seekers' Benefits Act.

• What does adequate housing mean in the context of social assistance benefits?

  If you would like to rent a flat and receive social assistance benefits, please bear in mind that only adequate housing is covered by the social welfare office. Adequacy depends on the number of persons, the size of the flat and the rent:

  
  

  Persons	Apartment size	Rent
  1	50 square meters	540,10 Euro
  2	60 square metres	654,50 Euro
  3	75 square metres	778,80 Euro
  4	85 square metres	907,50 Euro
  5	95 square metres	1.038,40 Euro
  6	105 square metres	1.163,80 Euro
  7	115 square metres	1.289,20 Euro
  8	125 square metres	1.414,60 Euro
  9	135 square metres	1.540,00 Euro
  10	145 square metres	1.665,40 Euro
  11	155 square metres	1.790,80 Euro
  12	165 square metres	1.916,20 Euro

  
  

  Before you rent a flat, please have the rent certificate (German) filled out and present it to your responsible case worker.

  • Rent certificate
• Are refugees allowed to work in Germany?

  You will be registered as a war-displaced person at the Foreigners' Registration Office. After your data has been recorded there, you will receive a residence permit for two years.

  With this residence permit, you are allowed to work. However, you are generally not allowed to move to another city. You must live in Wolfsburg.

  Contact:

  Email: auslaenderstelle@stadt.wolfsburg.de.

  Make an appointment:

  Phone: 115
  Make an appointment online

  Further information:

  • Інформаційний бюлетень для біженців з України | Працевлаштування в Нижній Саксонії/в Німеччині (Ukrainian)
  • Информационный бюллетень для беженцев с Украины | Трудоустройство в Нижней Саксонии/в Германии (Russian)

  • Інформація про варіанти консультацій (Ukrainian)

  • Контакти Федеральне агенство зайнятості (Ukrainian)

  • реєстраційний формуляр (Ukrainian)
  • форма регистрации (Russian)

  • Online scheduling

  More information

  • Leaflet for war refugees from Ukraine | Working in Lower Saxony/Germany
  • Flyer "Consulting opportunities
  • Contact Employment Agency
• Where can refugees get advice on the recognition of their qualifications?

  The Jobcenter Wolfsburg offers refugees counseling and support on the path to recognition of their qualifications.

  Contact:

  Iwona Lubanska
  Phone: 05361 4649-379
  Email

  Olga Abramchenko
  Phone: 05361 4649-255
  Email

  Email collective mailbox

  Further information on the website of the Wolfsburg Job Centre (German, Ukrainian)

  • Further information from the Wolfsburg Job Center
• Do refugees or asylum seekers have to pay broadcasting fees?

  Refugees or asylum seekers living in shared accommodation are exempt from paying the broadcasting fee.

  Germany has independent radio, television and online services provided by ARD, ZDF and Deutschlandradio. They report free of economic and political influences. All the people together pay money for this. This is called the broadcasting fee.

  One person per home must pay the broadcasting fee.

  Some people can be exempted from paying. For example, if they receive benefits under the Asylum Seekers' Benefits Act or other social benefits. An application must be made for exemption from the broadcasting fee.

  Flyer "Information on the broadcasting fee for asylum seekers and persons entitled to asylum" (German)

  Further information

  • Flyer "Information on the broadcasting fee for asylum seekers and persons entitled to asylum".
  • Further information on the broadcasting fee

• Who helps with parenting issues?

  Educational counselling center

  The educational counselling center provides advice on parenting issues, child development issues, anxiety/behavioural problems, clarification and coping with personal and family-related problems.

  Contact:

  City of Wolfsburg
  Youth Division
  Counseling Department
  Educational counseling center Wolfsburg

  Braunschweiger Street 12
  38440 Wolfsburg

  Phone: 05361 28-1161
  Email: erziehungsberatungsstelle@stadt.wolfsburg.de

  www.wolfsburg.de/erziehungsberatung (German)

  Consultation hours:

  Monday: 08:30 - 18:00
  Tuesday: 08:30 - 16:30
  Wednesday: 08:30 - 14:30
  Thursday: 08:30 - 17:30
  Friday: 08:30 - 12:00
  
  Open consultation hours:

  Monday: 16:00 - 18:00
  Thursday: 11:00 - 12:00

  ---

  Social Services

  Contact:

  City of Wolfsburg
  Youth Division
  Department of Social Services

  Pestalozziallee 1a
  38440 Wolfsburg

  Consultation hours:

  Monday: 08:30 - 16:30
  Tuesday: 08:30 - 16:30
  Wednesday: 08:30 - 12:00
  Thursday: 08:30 - 17:30
  Friday: 08:30 - 12:00

  Open consultation hours:

  Tuesday: 08:30 - 16:30
  Thursday: 08:30 - 17:30

  In urgent cases, you can reach the on-call service of the Social Services Department outside of service hours, 365 days a year, via

  Wolfsburg Police
  Heßlinger Street 27
  38440 Wolfsburg

  Phone: 05361 4646215
  Phone: 05361 28-2827
  Email: ema@stadt.wolfsburg.de

• Do refugee Ukrainian children have to go to school in Germany?

  Yes. In Germany, all children are required to attend school from the age of 6. As soon as you have registered in Wolfsburg, your children must attend a school. We would like to explain to you how your child can get a school place.

  Please do not register with a school yourself. You can get a school place through the central school advisory service of the city of Wolfsburg.

  Please fill out the form (German, Ukrainian, Russian) and hand it in at the City Hall of Wolfsburg. The colleagues from the school counseling service will contact you. Together we will look for a school place for your child.

  Children in 1st - 4th grade

  Children aged 6 to 10 attend a primary school. It is possible to register your child for the all-day school and the joint lunch. Participation in the all-day program is free of charge. The costs for lunch can be covered by the social welfare office. You can apply for this at the Social Welfare Office with your responsible contact person.

  Children and young people from grade 5
  

  Children and young people from grade 5 onwards attend a secondary school. But before your child attends a school, you will receive an invitation from the Step-by-Step project. The colleagues will ask you for an interview: they will talk to you about the previous schools and your child's language skills. Together we will find a suitable school for your child.

  As a rule, we offer all children between the ages of 11 and 18 the chance to take part in the Step-by-Step project. This project gives them the opportunity to arrive in peace and quiet and to get to know the German school system. Support in language acquisition is also offered, as well as psychological support if needed. The length of stay in the project varies and is determined individually for each child. Afterwards, your child will transfer to a secondary school.

  In Germany, there are different types of secondary schools. All school-leaving qualifications can be obtained at the respective schools and admission to the gymnasiale Oberstufe can be obtained. In Wolfsburg, the grammar schools, the comprehensive schools and the vocational grammar schools offer a gymnasiale Oberstufe with grades 11 to 13. The Abitur (general higher education entrance qualification) can be obtained here. It is possible to transfer there after the 10th grade.

  Contact:

  Mrs. Deutges
  Mrs. Zadvornova

  Phone: 05361 28-1129
  Email: schulberatung@stadt.wolfsburg.de

  Consultation hours:

  Monday: 08:30 - 16:30
  Tuesday: 08:30 - 16:30
  Wednesday: 08:30 - 12:00
  Thursday: 08:30 - 17:30
  Friday: 08:30 - 12:00

• Where are there offers for children and young people?

  The Youth Development Department of the Youth Division offers children from the age of 6, adolescents and young adults in Wolfsburg a wide range of opportunities for active leisure activities. The offers are mostly free of charge and children and young people can have a say in what is done in many places.

  We want to "give youth space"!

  • Flyer "Offers for children (6 - 12 years)".
  • Flyer "Offers for young people
  • YouthSpaceGiving
  • Facebook channel "JugendRaumGeben
  • Instagram channel "JugendRaumGeben

  Contact:

  For mothers/grandmothers with younger children (1 to 6 years), the multi-generation house offers a toddler group.

  листівка "Дитячі групи В будинку кількох поколінь Для матерів/бабусь-біженців та їхніх дітей від 1 до 6 років" (Ukrainian)

• Where can pregnant women get support?

  Baby visitation service

  The baby visitation service is a free outreach counseling service for families with newborns.

  Contact:

  City of Wolfsburg
  Youth Division
  Department Prevention
  Early Help

  Seilerstraße 3
  38440 Wolfsburg

  Phone: 0151 72605963 or 0151 72109387
  Email: babybesuchsdienst@stadt.wolfsburg.de

  Consultation hours:

  Monday: 08:30 - 16:30
  Tuesday: 08:30 - 16:30
  Wednesday: 08:30 - 12:00
  Thursday: 08:30 - 17:30
  Friday: 08:30 - 12:00
  
  Flyer: Baby visitation service

  ---

  Family support

  Family counseling is a free counseling service during pregnancy and the first year of the baby's life, and beyond if needed.
  
  Accompaniment, support and counselling around the baby and the new life situation.

  Contact:

  City of Wolfsburg
  Youth Division
  Department Prevention
  Early Help

  Seilerstraße 3
  38440 Wolfsburg

  Phone: 0151 72109387
  Email: nicolle.langer@stadt.wolfsburg.de

  Consultation hours:

  Monday: 08:30 - 16:30
  Tuesday: 08:30 - 16:30
  Wednesday: 08:30 - 12:00
  Thursday: 08:30 - 17:30
  Friday: 08:30 - 12:00

• Where can refugees get information on child day care?

  The staff of the Early Childhood Education Department advise and support refugees on all aspects of child day care, parental contributions, support in day care and parental allowance.

  Contact:

  City of Wolfsburg
  Youth Division
  Early Childhood Education Department
  Child Day Care

  Pestalozziallee 1a
  38440 Wolfsburg

  Phone: 05361 28-2824
  Email: kindertagesbetreuung@stadt.wolfsburg.de

  Consultation hours:

  Tuesday: 08:30 - 15:30
  Thursday: 08:30 - 15:30

  Flyers and things to know:

  • FAQs for parents from Ukraine - Day care for children aged 0 - 6 years (German)

  • Питання та відповіді для батьків з України - денний догляд за дітьми віком від 0 - 6 років (Ukrainian).

  • Вопросы и ответы для родителей из Украины - дневной уход за детьми возрастом от 0 - 6 лет (Russian)

  • Information flyer "Childcare for children aged 1 and over: day care" (Bundesverband für Kindertagespflege) (English)

  • догляд за дітьми від 1 року: дитячий мінісадок (Ukrainian)

  • Project bridge (German)
    
    

  • FAQs for parents from Ukraine - day care for children aged 0 - 6 years
  • Information flyer "Childcare for children from the age of 1: Child daycare" (Bundesverband für Kindertagespflege)
  • Project bridge
• Materials on children's rights and best interests

  • Talking about war with children (German)
  • Розмова з дітьми про війну (Ukrainian)
  • Как говорить с детьми о войне (Russian)

  • After the crisis: children help to heal (German)
  • Після кризи: Як допомогти дитині зцілитися (Ukrainian)
  • После кризиса: Как помочь детям исцелиться (Russian)

  • Age-appropriate trauma reactions (German)
  • 9Ознаки психологічної травми в дітей різного віку (Ukrainian)

• What vaccinations are offered for refugees?

  The vaccination center at CongressPark Wolfsburg offers vaccinations for refugees from Ukraine. The offer is aimed at children and adults who have no or incomplete vaccination protection against tetanus/diphtheria/pertussis/poliomyelitis or measles/mumps/rubella. It is important to note that a lack of vaccination documentation is considered "unvaccinated" according to the State Health Office.

  Vaccination against measles/mumps and rubella is particularly important for children and adolescents, because according to the Measles Protection Act, they must provide proof of measles protection before attending day-care facilities and schools.

  When and where is vaccination carried out?

  Vaccination Center CongressPark
  Heinrich-Heine-Strasse
  38440 Wolfsburg
  Monday - Friday: 13:00 - 15:00
  

  It is not necessary to make an appointment in advance; there may be waiting times.

  
  

  What vaccination is offered?

  • Combination vaccinations against tetanus, diphtheria, pertussis and poliomyelitis
    Boostrix Polio® vaccine
    from 3 years

  • Combination vaccinations against measles, mumps and rubella
    Priorix Tetra® vaccine
    from 9 months

• Where can refugees get vaccinated against Corona?

  Here, refugees can get vaccinated against COVID-19:

  Vaccination Center CongressPark
  Klieverhagen 50
  38440 Wolfsburg

  Monday - Friday: 09:00 - 19:00
  Vaccination is possible without an appointment.

  ---

  ІНФОРМАЦІЙНИЙ СПИСОК Для вакцинації проти COVID-19

  ІНФОРМАЦІЙНИЙСПИСОК Для вакцинації проти COVID-19 (коронавірусне захворювання 2019 р.) (Первинна та повторна вакцинація) - вакцинами мРНК - (Ukrainian)

  • ІНФОРМАЦІЙНИЙ СПИСОК Для вакцинації проти COVID-19
• Where are Corona test centers and Corona vaccination stations located in Wolfsburg?

  • Map testing and vaccination centers
• Where can I find information about tuberculosis?
  • Leaflet "Tuberculosis" | листівка туберкульоз (German, Ukrainian)

• Public transport

  From 01.06. to 31.08.2022, refugees can purchase a 9 Euro ticket.

  • Information 9 euro ticket

• Flyer "Information for Ukrainian Drivers

• Where can I get in touch if I would like to help with interpreting?

  People who speak Ukrainian or Russian and would like to help interpret, please fill out this form.

  You will then be contacted if needed.

  • Form (German)
• Where can refugees learn German?

  The Volkshochschule Wolfsburg offers German courses.

  People who are interested in taking a German course should fill out the language course interest form and send it to:

  info@vhs-wolfburg.de

  or

  City of Wolfsburg
  Bildungshaus/VHS Wolfsburg
  Hugo-Junkers-Weg 5
  38440 Wolfsburg

  The Adult Education Centre will then contact the persons promptly.
  

  • Language course interest form

  Online German courses

  • German courses in the vhs learning portal (task description in Russian and other languages)
  • Learn German for free with Deutsche Welle
  • App Deutschtrainer A1 of the Goethe-Institut
  • Refugee Phrase Book (Russian)
  • Online platform Learn German (Baden-Württemberg) (Russian)
  • German booklet for learning German (Russian)

• How can I help and where can I register?

  Offers of support from the population can now be posted on the online marketplace (German).

  • Online marketplace
• How can I recognize serious offers of help?

  The city warns against dubious fundraisers. "If you want to donate, you should turn to the reputable aid organizations," advises city councillor Monika Müller. "Only then is it guaranteed that your donations will reach where they are needed."

• Where can I drop off donations in kind in Wolfsburg?

  Donations in kind for expected refugees can be handed in at the DRK Wolfsburg. The donations are accepted by volunteers from the local DRK associations.

  A warehouse is available for storage at Borsigstraße 7, 38446 Wolfsburg.

  Donations in kind can be handed in at the following times:

  Monday: 9:30 - 14:30
  Tuesday: 9:30 - 14:30
  Wednesday: 13:00 - 18:00
  Thursday: 9:30 - 14:30
  Friday: 9:30 - 14:30

  The warehouse will be closed on Thursday 26 and Friday 27 May 2022.

  Before you hand in your donations, please find out, which donations are still needed or which are currently not being accepted.

  Volunteers who would like to help with the acceptance of donations or with sorting are welcome to contact the warehouse of the DRK Wolfsburg directly (phone: 05361 8906317) or via the online registration (German).

  • DRK Wolfsburg
• I can offer housing for Ukrainian refugees. Who should I report this to?

  Offers of accommodation can be reported here:

  Phone: 0151 16207404
  Email: ukrainehilfe@stadt.wolfsburg.de

• What counselling services are available for volunteers?

  Counselling volunteers in the context of children, adolescents and families in the educational counselling center:

  Citizens of Wolfsburg who volunteer to accompany refugees or who have taken in families as host families have the following counselling hours at their disposal

  Monday: 16:00 - 18:00
  Thursday: 13:30 - 15:00

  Pre-registration via the office (phone: 05361 28-1161) would be desirable to reduce waiting times.

  ---

  Counselling for volunteers with the target group of adults is provided by the Health Division:
  
  Social Psychiatric Service
  Open consultation hours: Thursday: 14:00 - 17:00
  Phone: 05361 28-2040

  ---

  In addition, there are offers for free online training for volunteers in refugee work from the Netzwerk für traumatisierte Flüchtlinge in Niedersachsen e. V. (NTFN).

  Further information on the NTFN website (German)

  Contact via Email

  • Further information on the website of the NTFN
• How can I bring my family here from Ukraine?

  The city of Wolfsburg asks citizens to refrain from privately organized transfers of Ukrainian refugees to Wolfsburg.

  Journeys to the war zone are too dangerous, and transports from the border regions should be left to experienced refugee aid organizations. Care and accommodation in the municipalities can be organized in the best possible way for the refugees if it is coordinated.

  In this regard, the city of Wolfsburg works closely with the State Reception Authority of Lower Saxony (LAB), which has been assigning Ukrainian refugees to the municipalities since this week.

  With a central allocation by the LAB, it is possible to allocate accommodation according to need, so that a more timely and uncomplicated allocation can take place. This means that the refugees can be offered safe accommodation more quickly, where they can recover from their terrible experiences.

  At the moment, various departments of the city administration are working hard together with the aid organizations to create both short-term and long-term accommodation options.

• Information Social Psychiatric Service

Baby Visiting Service

• Information about SOLWODI (German)
• Information about Cobra (German)