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Politics & Administration

Residents' registration office

At the Residents' Registration Office you will find information and contact persons for all matters concerning registration, passports and ID cards.

Appointments at the Residents Registration Office

Anyone planning to visit Bürgerdienste must make an appointment via the online appointment system or by calling the Service Center (Behördenrufnummer 115).

Image of the ID card terminal

Badge terminal (Speed Capture Station)

Since March 2018, an ID terminal has been in operation in the hallway on the ground floor of City Hall B of the City of Wolfsburg.

Here, citizens can enter their biometric data for ID cards, passports and driver's licenses themselves:

  • Photo
  • Fingerprints
  • Signature

This thus saves effort and costs for obtaining a biometric passport photo.

After the capture, the document application must be continued at the counter.

The fee for capturing the data is 6.00 euros and is charged together with the fee payable for the document application at the counter.

The data collected can only be used to apply for an ID card, passport or driver's license.

Of course, the company will continue to accept and process its own biometric passport photos from photographers or passport photo machines.

Poster with advice on passports before the vacation season
By using this function, you agree that the data may also be transferred to third countries, outside the European Economic Area, without an adequate level of data protection (especially USA). It is possible that authorities may access the data without any legal remedy. You can revoke your consent at any time. Further information: Privacy policy